California Children's Services (CCS)

CCS provides case management, diagnostic, treatment and rehabilitative services for children with qualifying medical conditions. The Program arranges for, authorizes and pays for medical care, equipment, and rehabilitation for children who qualify for the Program.

FAQs

Who is Eligible for Program Services?

14 November 2022

Who is Eligible for Program Services?

Children who have serious physically handicapping medical conditions; cancer, diseases involving the heart, blood, endocrine diseases such as diabetes, diseases of the nervous system or muscular system, diseases of the eye, hearing loss, diseases of the immune system, burns, trauma, diseases of the respiratory system such as cystic fibrosis, premature infants, and serious kidney problems

What are the Eligibility Criteria for Services?

14 November 2022

What are the Eligibility Criteria for Services?

The child must have an eligible medical condition and meet financial and residential criteria. All families must apply for Medi-Cal and complete an application process. Families must be residents of Calaveras County.
 
Services must be provided by an approved physician or facility.

When are the Services Available & Cost?

14 November 2022

When are the Services Available & Cost?

Monday through Friday from 8AM to 5PM


There are no fees if the child is covered by Medi-Cal or Healthy Families. If the family’s income is over 100% of the poverty level, there may be annual assessment and enrollment fees.

Where are the Services Provided?

29 October 2024

Where are the Services Provided?

Calaveras County Public Health Department, 700 Mountain Ranch Road, Suite C-2, San Andreas, CA 95249
 
Direct care services are provided by the child’s medical specialist or at Special Care Centers (larger medical centers).

How do I file a CCS program grievance or appeal, or request a state hearing?

1 January 2016

How do I file a CCS program grievance or appeal, or request a state hearing?

If you have a concern about, or disagree with, a decision made regarding CCS program services, you may file a CCS program grievance, appeal, or request a state hearing.

You may file a grievance any time for concerns with:

  • Coordination of your or your child’s care, services, equipment, or appointments
  • Poor customer service
  • Discrimination against you or your child
  • Health information privacy
  • Quality of your or your child’s care
  • Referrals for services
  • Scheduling appointments
  • Timeliness of service authorizations or CCS program eligibility decisions

Instructions on how to file are available in the attached PDF file (available in Spanish also)

Documents to download